Last Updated: 2025
Peak Tide Solutions is committed to providing secure and reliable delivery for all orders. Please review the following shipping terms before placing an order.
Peak Tide Solutions currently ships orders only within the United States and Canada.
Customers are responsible for ensuring that the purchase and possession of research compounds is legal in their jurisdiction.
Orders are typically processed within 1–3 business days after payment confirmation.
Orders are not processed on weekends or public holidays.
Processing times may be longer during periods of high demand or when certain products are temporarily out of stock.
Customers will receive confirmation once their order has been prepared for shipment.
Shipping carriers may vary depending on the destination and availability. Tracking information will be provided when available.
Peak Tide Solutions reserves the right to select the most appropriate shipping carrier for each order.
Some products may be available for backorder when inventory is temporarily unavailable.
If a product is backordered:
Customers may still place the order.
The order will be fulfilled and shipped once inventory becomes available.
Customers may be notified if significant delays occur.
Peak Tide Solutions is not responsible for delays caused by:
Shipping carriers
Weather conditions
Customs inspections
Incorrect shipping information provided by the customer
Events outside our control
Once an order has been handed over to the shipping carrier, delivery timelines are determined by the carrier.
Customers are responsible for providing accurate shipping information at checkout.
Peak Tide Solutions is not responsible for orders that are delayed, lost, or returned due to incorrect or incomplete address information provided by the customer.
If your order arrives damaged or incorrect, please contact our support team as soon as possible.
Please include:
Your order number
A description of the issue
Photos of the damaged or incorrect product (if applicable)
Contact:
support@peaktidesolutions.com
Requests will be reviewed and addressed on a case-by-case basis.
If a package is lost in transit, customers should first contact the shipping carrier using the provided tracking information.
If further assistance is needed, customers may contact our support team.
For questions regarding shipping or orders, please contact:
Peak Tide Solutions
support@peaktidesolutions.com
PeakTide Solutions delivers high-quality research peptides produced in small batches with rigorous verification and secure fulfillment.