Privacy Policy

Last Updated: 2025

Peak Tide Solutions respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

By using this website, you agree to the practices described in this Privacy Policy.

1. Company Information

Peak Tide Solutions is a supplier of research compounds and laboratory materials.

Business Name: Peak Tide Solutions

Address:

4030 Wake Forest Road Ste 349

Raleigh, NC 27609

Support Email:

support@peaktidesolutions.com

2. Information We Collect

When you visit or make a purchase from our website, we may collect the following information.

Personal Information

This may include:

• Name

• Email address

• Shipping address

• Billing address

• Order information

• Payment transaction details

Automatically Collected Information

When you browse the website, certain information may be collected automatically, including:

• IP address

• Browser type

• Device information

• Pages visited

• Referring websites

• Cookies and tracking data

This information helps us improve the performance and functionality of the website.

3. How We Use Your Information

We use collected information to:

• Process and fulfill orders

• Communicate with customers about orders or support requests

• Improve website performance and user experience

• Prevent fraud or unauthorized activity

• Comply with legal obligations

We only collect information necessary to provide our services.

4. Payments

Payments may be processed through third-party payment providers.

Currently accepted payment methods may include cryptocurrency transactions. Payment providers may collect and process transaction information necessary to complete purchases.

Peak Tide Solutions does not store sensitive payment details on its servers.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality

• Analyze traffic and user behavior

• Remember customer preferences

Users may disable cookies through their browser settings, though doing so may affect certain features of the website.

6. Data Sharing

Peak Tide Solutions does not sell or rent personal information to third parties.

However, information may be shared with trusted service providers when necessary to operate the business, including:

• Website hosting providers

• Payment processors

• Shipping and fulfillment partners

• Website analytics services

These providers are only given access to information required to perform their services.

7. Data Security

We take reasonable precautions to protect customer information.

Security measures may include:

• Secure hosting environments

• Encrypted data transmission

• Restricted access to sensitive information

While we take appropriate steps to protect your data, no internet transmission can be guaranteed to be completely secure.

8. International Customers

Peak Tide Solutions currently ships products only to customers located in Canada and the United States.

Customers are responsible for ensuring compliance with local laws regarding the purchase and use of research compounds.

9. Your Privacy Rights

Depending on your location, you may have rights regarding your personal data, including:

• Requesting access to personal data we hold about you

• Requesting corrections or updates to your information

• Requesting deletion of your personal data where applicable

Requests may be submitted by contacting:

support@peaktidesolutions.com

10. Age Restriction

Peak Tide Solutions does not knowingly collect personal information from individuals under the age of 21.

By using this website, you confirm that you are 21 years of age or older.

11. Updates to This Privacy Policy

Peak Tide Solutions may update this Privacy Policy from time to time to reflect changes in business practices or legal requirements.

Any updates will be posted on this page.

12. Contact Information

If you have questions regarding this Privacy Policy, please contact:

Peak Tide Solutions

support@peaktidesolutions.com